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选自【名联猎头·外籍人才资源库】

推荐行业：酒店、地产、企业

编号：E2630

求职职务：中国酒店、地产物业宾客服务

国籍：俄罗斯

年龄：26岁

身高：167cm

语言：英文流利，中文会话

目前所在地：俄罗斯

备注：性格活泼开朗，热情大方，，有多年五星级酒店接待，曾持有工作签，确定录用可在7月初开始准备签证资料办理工作签到岗。

WORK EXPERIENCE

Jan 2018–Jul 2018

Guest relation trainee

LUX*Belle Mare, 5*, Mauritius
luxresorts.com

Responsibilities: Welcoming guests in a professional way accordingly with the brand standards,provide information about amenities, area and venues and promote services,anticipate guest needs and assist certain tasks, address customer complaints,attend to special guests (Russian speaking mostly)., participate inprofessional trainings.

Sep 2017–Present

Assistant Manager

Arcadia Internationalhotel, 5*,  Langfang  (China) 

Responsibilities :Assisting the hotel guests, dealing with questions and complaints, receivingguests" comments, requests and suggestions on hotel"s services, supervisingbell staff.

Nov 2015–Jul 2017

Guest relation officer

Goodview Hotel, 5*,Tangxia (China)
Responsibilities :Assisting the hotel guests in general procedures such as check-in/out andmaking reservations; dealing with questions and complaints, receiving guests"comments, requests and suggestions on hotel"s services, responding to phone andemail inquiries, promoting hotel"s offers and products, translating internalpromotion materials, consulting guests about local facilities. November, 2016awarded as a monthly "Five-Heart Service Star" for performing a greatservice for foreign guests.

May 2017–Present

Translator

Translationagency "Dialect", Blagoveshchensk (Russia) 

Part-time and freelancetranslations written documents:

from English intoRussian

from Russian into English

from Chinese intoRussian

from Russian intoChinese

from English intoChinese

from Chinese intoEnglish

EDUCATION AND TRAINING

1 Sep 2011–26 Jun 2015

Bachelor Degree in Regional Studies

Amur State University,Blagoveshchensk (Russia)
General subjects:Chinese, English, History, International Law, Economic Theory. Specificsubjects: Theory of International Relations, Diplomatic Etiquette, Religious,Philosophical and Ethical Concepts in China, Political Geography of China.

1 Sep 2013–30 Dec 2013

Certificate of completing Chinese language course

Heihe University, Heihe(China)

Chinese language: onefull-term course with native teachers: listening, reading, speaking, writing.

Communication skills

Strongcommunication and interpersonal skills; gained through my experience as a guestrelation officer.

Patienceand perseverance.

Organisational / managerial skills

Aquick-learner, a flexible and reliable worker.

Ahighly organized, energetic and open-minded.

Engagedin continuous learning in order to broaden professional knowledge.

Job-related skills

Ability to work in multitasking environment withminimum supervision.

Problem-solving skills.

Up to date with the latest developments in all thefields of professional interests.

Staying within professional etiquette

Experienced performing on public in both Russia andChina

Keeping deadlines, attentive to details

Experienced in an Opera property managementsystem

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