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[原创文章:www.11jj.com]
个人简介
选自【名联猎头·外籍人才资源库】
推荐行业:酒店、地产、企业
编号:E7028
求职职务:酒店GRO、物业管家、公司职员
国籍:乌克兰
年龄:28岁
身高:169cm
语言:英文流利,不会中文,可来华后学习中文
求职地:限大城市,国际五星酒店
目前所在地:多哈(卡塔尔首都)
备注:性格随和,身材高挑,5年酒店经验,酒店前厅部经验丰富,其中有两年多的国际五星级酒店(丽思卡尔顿)经验,现人在多哈(卡塔尔),想找工签工作,可随工作签到岗。
Performance Profile
Excellentcommunication and organizational skills with critical thinking aimed atensuring positive experiences for guests;
Developsand implements novel systems to enhance guest experience from pre-arrival topost-departure.
Coordinateswork activities with various departments to ensure a seamless guestsexperience;
Focusedon directing, coordinating and supervising staff to ensure a delivery ofexceptional customer services;
Track record of identifying, communicating andensuring action on all sales leads pertaining to hotel patrons.
Summary of qualifications
Highlyorganized, directed and detail-oriented;
Abilityto make personal and group decision, have team spirit;
Leadershipsills;
Languages: English ( Upperintermediate level), Ukrainian and Russian (Native);
Hard working, responsible,sociable, communicative, open and honest;
Ability to quickly learn andunderstand corporate needs and technology,
Proficient in MS OfficeSuite – Word, Excel, Publisher and Power Point, Internet and Mail programs
Familiarity with officeequipment, telephones, copy machines, and fax machines
Strong communication,problem solving, decision making, and interpersonal skills
Superior customer serviceand conflict resolution skills
Ability to work in a fast-paced environment
Education
2008-2013 National University of Food Technologies, Kiev, Ukraine
Specialist and Bachelor Degree inHotel and Restaurant Business.
2011-2012 Attended English language courses.
Experience
February 2018–Nowadays - Mondrian Doha
Guest Service Supervisor
January 2017– November 2017 The Ritz-Carlton, Dubai
Guest Relations Agent
July 2015– November 2016 The Nile Ritz-Carlton, Cairo,Egypt
Pre-opening Team, Club Lounge andGuest Relations Agent
November 2014 – June 2015 Fairmont Grand Hotel Kyiv, Ukraine
Banqueting Department, Shift Leader
March 2014– October 2014 Vogue Hotel Bodrum, Turkey
Guest Relations Agent
November 2012– March 2014 Fairmont Grand Hotel Kyiv, Ukraine
Banquet Server
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