【外籍人才推荐】 推荐俄罗斯女1名,编号E7036

【外籍人才推荐】 推荐俄罗斯女1名,编号E7036 [原文来自:www.11jj.com]

【外籍人才推荐】 推荐俄罗斯女1名,编号E7036 [转载出处:www.11jj.com]

个人简介

选自【名联猎头·外籍人才资源库】

推荐行业:酒店、地产、企业

编号E7036

求职职务:酒店GRO、物业管家、公司职员

国籍俄罗斯

年龄:28岁

身高:174cm

语言:英文流利,,不会中文

求职地:限大城市,国际五星酒店

EDUCATION

   

TheUniversity of Bologna, Italy

2014– 2017

Master’sDegree in Tourism Economics and Management (certified by the UNWTO, Diplomawith Honor) Thesis: “From Smart City to Smart Tourism. The case study of theSmart City Expo World Congress”

 

The Herzen State Pedagogical University ofRussia, Russia

2008– 2013

Specialist’sDegree in Social Service and Tourism (Diploma with Honor)

Thesis: “Strategic development of Tourism inSaint Petersburg based on the best international practices of regionalmarketing”.

WORK EXPERIENCE

                   

FourSeasons Hotels and Resorts, Maldives, Kuda Huraa

2017, June–Currently

Guest Relations Officer

  • Serving as the main point of contact for the guestsproviding them with high end personalizedservice

  • Helping the Sales and Marketing Team with promotingthe brand image by assisting with Media and Familiarization visits

  • Performing cashier operations: posting outlets "charges, settling and adjusting thebills

  • Preparing the resort"s informationalmaterials, translating brochures and collateral Achievements:

  • Widened the duties area to the three main markets:Russian, Italian andSpanish

  • Maximized the resort"s revenue up- selling guestrooms on average between $2,000 and $13,000 permonth

  • Hosted more that twenty FAM stays and media visitswith representatives from over tencountries

  •  

    Smart City ExpoWorld Congress, Anteverti Consulting, Spain, Barcelona

    2016, September – 2016, November

    Manager of The World Smart City Awards (Internship)

  • Organizing and managing the Committee of Evaluatorsand the Jury of HonorMeetings

  • Preparing supporting documentation, evaluations,presentations, and analytical reports for themeetings

  • Collaborating with foreigndelegations at the EXPO Achievements:

  • Got highlighted the flawlessorganization of the Awards meeting and higher the level of its management incomparison with pasteditions

  • Performed the duties in a timely manner under theminimumsupervision


  • Strategic Plan Agency, Italy, Rimini

    2016, March – 2016, May

    Project Manager (Internship)

  • Managing the “Welcoming cities” internationaltourism event and liaising with speakers before, during and after the event,ensuring their satisfaction andengagement

  • Analytically reporting on the goals achieved by aEuropean Union-funded “Adriafootouring” project to the countries-participants

  • Achievements:

  • Presenting the “Welcoming Cities”event at the University of Bologna and through the Social Media Channelsincreased the participation by 20 % (compared with 2015)

  • Developing project management and multi-taskingskills while dealing simultaneously with twoprojects

  •  

    SelentaGroup Hotels & Resorts, Hermitage Group, Russia,St. Petersburg

    2013, August– 2013, December

    Brand Manager (Don Carlos Resort, Hotel Princesa Sofia)

  • Developingactionplansfortheclientandrepresentingitontouristicexhibitionsandworkshops(MercedesBenz FashionWeek,LeisureMoscow,DeluxeTravelMarket,etc.)

  • Arrangingsales-callswithtouragenciesandtouroperators,sendingpersonalizedoffers

  • Regulatingtheclient’scontractsandbillingprocedures,andpreparingstatusreports Achievements:

  • Increasing the brand awareness by performing 50+sales-calls during business-trips in Russia andUkraine

  • Gettingapprovedtheactionplanfor2014withoutcorrectionsduetoitscompliancewithbudgetandstrategicgoals

  •  

    J1Management Trainee, USA, MA, West Dennis

    2011, June– 2011,September

    Restaurant Management Trainee (Work & TravelProgram)

  • Ensuringhighqualityoffoodpreparationandupscalelevelofguestservice

  • Estimatingfoodsupplyneeds,placingorderswithsuppliers,andschedulingthedelivery Achievements:

  • Optimizingthesystemofordersmovingitfromcountertopersonalizedservice

  • Increasingthesalesofthedrinksandextrasbyapprox.15%byuseofactivesellingtechniques

    CERTIFICATES &TRAININGS

       

    Tourism & Entrepreneurship (2015), ManagementCentre Innsbruck,Austria

    Cvent Supplier Network Certificate of Excellence(2015), CVENT, UnitedStates

    Communication and Sales Training,Innsbruck, Austria (2015), PhD John C. Crotts, College of Charleston, USA

    Certificate of theattendance to the Smart Tourism Congress Barcelona (2016), CETT,Spain


    ADDITIONAL INFORMATION

       

    Volunteering:

    Booking.com, Booking Cares program, InterculturalCity Tour Guide, Italy, Rimini(2015)

    Siversky Orphanage, Child entertainment volunteer,Russia, Saint Petersburg(2013)

    Interests:Scuba Diving, Yoga, Photography, Salsa Dancing

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    【外籍人才推荐】 推荐俄罗斯女1名,编号E7036

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