【外籍人才】 哈萨克斯坦女1名，编号E7202

[原文来自：www.11jj.com]

个人简介

选自【名联猎头·外籍人才资源库】

行业：酒店、地产、企业

编号：E7202

求职职务：中国酒店、地产物业宾客服务

国籍：哈萨克斯坦

年龄：26岁

身高：160cm

语言：英文流利

目前所在地：哈萨尔斯坦

备注：性格活泼开朗，笑容甜美，有酒店餐饮和前厅服务经验，对来华酒店工作很感兴趣，可办理工作签到岗。

Personal statement

A conscientious and professional to be part of yourteam with extensive experience in hospitality, currently seeking a newposition. A highly organized and efficientindividual, whose thorough and precise approach to projects has yieldedexcellent results. Recent achievements with my employer include the implementationof an innovative tasks.

Key Skills

Proficiencyin all areas of Microsoft Office,  Excel,Word and PowerPoint

Excellent communication skills, both written andverbal

WINHMS

ABC-Program

Employment History 

Front Desk Receptionist,  Park Regis LotusHotel, Bahrain

(Otober2017 – October 2018)

Pre opening team:

Achievementsand responsibilities:

Welcomedguests upon entry to the hotel, assisted with check in and check out.

Answeredphones, booked reservations, respond to emails and electronic reservations.

Keptrecords of occupied rooms and guests" accounts.

Preparedcheck out receipts and collected payments from departing guests.

Made sure that credit cards being offered by clientsfor payments are valid.

Issued room keys to guests and made certain that keysissued are correct.

Encoded and organized pertinent information and datainto the computer

Collected payment from guests during checking out andmade sure they leave the premises safely.

Assisted visitors and guests registered in the hotel.

Guaranteed guests of a full hospitable service thatwould entice them to visit the hotel again

Responsible for guest reservations, monitoring guestemails and email inquiries, including assisting current and future guest localtravel arrangements

Ability to work under pressure and manage and resolveguest issues or complaints

Direct experience with maintaining reservation system,room assignment and processing hotel documents

Coordinating conference and meeting space areas basedon the requirements and handling event planning issues.

Receive letters, packages etc. and distributethem

Keep front desk tidy and presentable with allnecessary material (pens, forms, paper etc.)

Addressed guest inquiries and issues, solved problems

Hosstes, Gulf Residence Amwaj

(July 2016 – August 2017)

Greetedguests walking in the door and ascertained guests needs.

Addressedguest inquiries and issues, solved problems and provided product

Scheduledall reservations and planned seating arrangements for lunch and dinner service

Performedall dining room preparatory work and break down at the end of each shift

Assistedin setting up private events and larger special events

Inspectedand maintained dining room serving stations for neatness and cleanliness

Orderedand kept inventory of raw materials for production and sanitation departments.

Managedin-person and telephone guest inquiries, customer service requests, andreservation bookings.

Answeredquestions about the service, restaurant history and food menus.

Ensuredcoverage of the hostess stand at all times.

Updatedthe status of the turn tables along with cleaning the food and the drink menus.

Madereservations, answered phones as well as confirmation calls.

Escort customers to assigned dining or barareas

Provide menus and announce Waiter/Waitress’sname

Greet customers upon their departure

Coordinate with wait staff about availableseating options

Maintain a clean reception area

Cater to guests who require extra attention(e.g. children, elderly)

Assist wait staff as needed

Head of department, Business Partner Almaty, Kazakhstan

(October 2015 – May 2016)

Managingstaff

Merchandising 

Hittingtargets and implementing strategies to improve sales

Stock control 

Hittingsales targets

Accountanalysis

Forecastingfuture sales

Takingcare of customer service including handling queries and complaints

Recruitingand training new staff

Takephotographs

Researchinformation on a laptop or mobile device, Take notes

Prepare reports that fully explain assessmentresults and outline methods used

Appraiser, Business Partner Almaty, Kazakhstan

(October 2014 – October 2015)

Communicationwith current and prospective clients and maintaining successful clientrelationships, managing projects / assignments, communication to the teams andsubcontractors

Conduct formal appraisals of real property orland before it is sold, mortgaged, taxed, insured, or developed

Evaluateproperties to establish market values and property ratings using internal andexternal sources

Make on site visits, inspect property andinterview clients

Examineall variables that impact property’s present or future value (comparable homesales, previous sales records, future developments etc)

Takephotographs

Researchinformation on a laptop or mobile device, Take notes

Prepare reports that fully explain assessmentresults and outline methods used

Documentprocedure and backup data

Keep abreast with all current regulations, standardsand best practice

Education

AssesmentCollege of Almaty  - Appraiser  by industry

(September 2009 – June 2011)

Turan University - Appraiser  

(September 2011 – June 2014)

Language Proficiency

Russian – Native proficiency

English- fluent

Kazakh-fluent

若您需要预订该外籍人才，请联系023-6122 0666；或者在文末右下角“写留言”处留下您的微信、电话、QQ等联系方式，届时小编与您取得联系。

外籍人才案例视频：

点击播放视频